Mt. Charleston Gifts
Privacy Policy
Welcome to Mt. Charleston Gifts (https://mtcharlestongifts.com). We care about your privacy just as much as we care about the mountain views that inspire our products. This Privacy Policy explains what information we collect, how we use it, and how we protect it. By using our website, you agree to the practices described below.
1. Information We Collect
We collect information in two ways:
a. Information You Provide
This may include:
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Name
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Email address
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Shipping and billing address
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Payment information (processed securely by third-party providers — we never see or store full credit card numbers)
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Order details
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Messages or customer support inquiries
b. Automatic Information
When you browse our website, we may automatically collect:
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IP address
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Browser type and device information
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Pages visited and time spent on the site
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Cookies and tracking technologies used for analytics or improving your shopping experience
This helps us understand how our site is used and make it smoother, faster, and more enjoyable.
2. How We Use Your Information
We use your information to:
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Process and ship your orders
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Email order confirmations and updates
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Respond to customer questions
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Improve website functionality and user experience
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Send occasional newsletters or product updates (only if you subscribe — you may unsubscribe anytime)
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Detect and prevent fraudulent or unauthorized activity
We do not sell, rent, or trade your personal information — ever.
3. Sharing Your Information
We only share your information with trusted third-party providers when necessary, such as:
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Payment processors (e.g., Shopify Payments, Stripe, PayPal)
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Print partners (for producing your made-to-order items)
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Shipping carriers
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Website analytics tools (e.g., Google Analytics)
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Email services for newsletters (if you opt in)
These providers only receive the information needed to perform their services and are not allowed to use it for anything else.
4. Cookies & Tracking Technologies
Like most websites, we use cookies to:
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Keep items in your shopping cart
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Provide a smooth and personalized shopping experience
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Analyze website traffic and performance
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Improve marketing relevance (e.g., showing products you viewed)
You can disable cookies in your browser settings, but some features of the website may not work as intended without them.
5. Data Protection & Security
We take your privacy seriously.
Our website uses standard security measures such as:
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SSL encryption
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Secure payment gateways
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Access controls
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Regular monitoring for vulnerabilities
While no online system can guarantee 100% security, we take every reasonable step to protect your information.
6. Your Rights
Depending on your location, you may have the right to:
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Access the personal information we have about you
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Request corrections to inaccurate information
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Request deletion of your data
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Opt out of email marketing
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Request a copy of your stored data
To exercise any of these rights, email us at support@mtcharlestongifts.com.
7. Children’s Privacy
Our website is not intended for children under 13.
We do not knowingly collect information from children.
8. Third-Party Links
Our website may contain links to outside sites (for example: local blogs, visitor information, or partner shops).
We are not responsible for the privacy practices of those websites.
9. Changes to This Privacy Policy
We may update this policy from time to time to reflect website changes, new tools, or legal updates.
The “Last Updated” date at the top of this page will change whenever we make revisions.
10. Contact Us
If you have questions about this Privacy Policy or your personal information, please reach out:
📧 support@mtcharlestongifts.com
🌲 https://mtcharlestongifts.com