Mt. Charleston Gifts

Legal & Privacy

Terms and Conditions

Welcome to Mt. Charleston Gifts, your local Las Vegas shop for mountain-inspired apparel, mugs, stickers, home goods, and cozy outdoor favorites. By using our website (https://mtcharlestongifts.com) or purchasing any products from our store, you agree to the following Terms & Conditions. Please read them carefully — they’re here to make everything clear and easy for both of us.

1. General Information

Mt. Charleston Gifts (“we,” “us,” “our”) is owned and operated under Slightly Unique.
By accessing our website, placing an order, or engaging with our content, you acknowledge that you have read and agreed to these Terms & Conditions and our Privacy Policy.

These terms may be updated from time to time. Continued use of the site means you accept any updates.

2. Product Information

We aim to present our products as accurately as possible. However:

  • Colors may vary slightly due to screen settings and manufacturing variations.

  • All items are made individually upon ordering, which means each Mt. Charleston or Lee Canyon piece may have small, natural variations.

  • Sizes and materials are listed on each product page — please review them before purchasing.

Because our products are made to order, we do not stock items.

3. Pricing & Payments

Prices are listed in USD and may change without notice.
We accept standard online payment methods shown at checkout.

Once an order is placed, supplies are procured specifically for your item(s). Because of this, changes or cancellations are not possible after purchase.

4. Processing Times & Shipping

Processing Time: 1–5 business days (longer during peak seasons).
Shipping: Customers may select their preferred shipping method at checkout.

Shipping times are estimates and may be delayed due to holidays, weather, carrier issues, or seasonal traffic — especially common around Mt. Charleston during winter.

We are not responsible for packages lost or delayed by carriers, but we will always do our best to help guide you through claims when possible.

5. Returns, Exchanges & Refunds

Since we create items on demand, returns and exchanges are limited.

Please see our full Returns & Exchanges Form on the website.
In general:

  • We accept returns for items that arrive damaged or defective.

  • We do not accept returns for ordering the wrong size, color preferences, or buyer’s remorse.

  • Requests for replacement due to damage must include photos within 7 days of delivery.

Because items are printed or embroidered especially for you, we cannot restock them.

6. Order Issues & Customer Support

If something seems off with your order, please email us at support@mtcharlestongifts.com. We want you to love your mountain-themed goodies, so we will always do what we reasonably can to make things right.

7. Intellectual Property

All designs, photos, artwork, text, and branding on Mt. Charleston Gifts are the creative property of Cindy & Justin – Slightly Unique.
This includes Mt. Charleston photography, apparel artwork, product descriptions, and logos.

You may not copy, reproduce, modify, or distribute any content without written permission.

8. Use of the Website

Users agree not to:

  • Misuse the site or engage in harmful activities (hacking, scraping, etc.).

  • Republish or redistribute our content without permission.

  • Use our website in any unlawful or unethical way.

9. Limitation of Liability

By using this website or purchasing our products, you agree that Mt. Charleston Gifts is not liable for:

  • Delays or issues caused by shipping carriers

  • Misuse of products

  • Allergic reactions or sensitivities to materials

  • Losses due to website downtime or errors

Your use of the site is at your own risk.

10. Third-Party Services

We use reputable third-party print partners and shipping providers. Their terms may also apply to your order.

We are not responsible for the policies or actions of third-party services outside our control.

11. Governing Law

These Terms & Conditions follow the laws of the State of Nevada. Any disputes will be handled within Nevada jurisdiction.

12. Contact Information

If you have questions, concerns, or simply want to ask about new Mt. Charleston designs coming to the shop, you can reach us at:

📧 support@mtcharlestongifts.com
🌲 https://mtcharlestongifts.com

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